Best Practices to Execute Salesforce Quality Assurance Testing

quality assurance testing

Last Updated on October 2, 2023 by Team Experts

 Undoubtedly, Salesforce is a leading cloud-based CRM solution that helps businesses to seamlessly connect with clients to sell quickly. One of the most astonishing features of Salesforce is that it can be customized and integrated as per your unique business needs. Since it can be integrated with other applications such as web portal, web services, service cloud, messaging and social media apps, it is important to test Salesforce applications before deployment. Quality assurance testing, If you fail to do proper testing then it may lead to potential post-deployment bugs, rework, or Salesforce user and administrator dissatisfaction.

Why is Salesforce testing important?

Testing plays an important role in improving the quality of the software. Testing needs to be performed during each development cycle to ensure that your business solution exhibits the expected functionality. Testing ensures that code and configuration is functional and your application is supporting all business processes. Apart from this, it enables QA teams to identify problems early so that bugs can be fixed during the development phase. With testing, you can also check the working conditions and behaviour of the application.

Unlocked: Salesforce Testing Best Practices 

Effective test strategy and planning

For successful Salesforce testing, it is important to have efficient test strategy and test planning. A successful test strategy enables businesses to find out the bottlenecks or defects. As a part of testing strategy, it is important to define your high-level objectives, who all are your stakeholders and what are their responsibilities. It is recommended that you should document different phases of testing, tools, and the exit criteria of the test.

Integrating Test Environment

Since Salesforce integrates with many complex systems, proper integration testing needs to be performed in real-time scenarios like on production. However, performing proper integration testing can be very expensive when done at the right phase of development. But fixing bugs at the later stages of deployment can cost you much more. 

Don’t perform only one type of testing

It is always recommended to conduct multiple types of testing to cover multiple scenarios. You need to perform different types of testing such as integration testing, usability testing, browser compatibility testing, accessibility testing, etc based on the scope and requirements of the project. You need to define testing methods for that.  

Automated Test Scripts

Automation testing helps in saving a lot of time while enhancing the efficiency and quality of the software. With automation software, testers can execute tests repeatedly and also increase the test coverage for different use-cases. Automation software enables you to compare the expected and actual results. Automation tools like Opkey offer Predictive SFDC change analysis, Risk based Test impact, Prebuilt Test Accelerator and smartest test builder for SFDC, enabling businesses to stay ahead of changing SFDC landscape and platform updates. 

Fix Problems Early

Detecting bugs at early stages in development not only saves lots of effort and cost but also minimizes the complexity. Additional benefits associated with it is that it reduces business risk, improves application security, and boosts the overall quality of the application. Regular testing of smaller deployment prevents many of the defects from occurring while enabling testers to confirm that recently developed code works correctly.

Involve Stakeholders

Include stakeholders in User Acceptance Testing (UAT) to get feedback and suggestions for future releases. 

Concluding Remarks

Salesforce can deliver value and help in maximizing your profitability. For this, proper development and testing is required. With Salesforce testing solutions like Opkey, you can prevent delays in the deployment, improve efficiency and introduce instant returns.

Read more: 5 Tips To Use Salesforce For Better Customer Retention


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She has over 7 years of experience writing about technology, education, digital marketing, general and business. Her experience in the tech industry (fieldengineer, wowtechub, techsprohub, techinfobeez) has taught her how to write engaging, informative content that makes complex issues accessible to a wide audience. Follow her on Linkedin

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