Want a refund for a purchase you made on your Apple device or through iTunes? These are the steps to follow:
- Visit the Apple website and report a problem: Start by signing in to your account with the same Apple ID you used to make the purchase.
- Request a refund: Once you’re logged in, find the purchase you want a refund for and click “Report a problem” next to it. Next, select the issue from the dropdown list and type “I would like a refund request” in the text field. Also, be sure to provide a justification for your refund request.
- Submit your request: Once you have completed the necessary information, click “Submit” to submit your rebate request.
- It’s important to note that Apple’s refund policy only applies to in-app purchases made through its platform.
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What types of purchases qualify for an Apple refund?
Apple’s refund policy may vary depending on the country or region of purchase. In general, most purchases made in the App Store, iTunes Store, or Apple Books are eligible for a refund if you have a valid reason, such as an accidental purchase, a defective product, or a technical problem.
What should I do if Apple rejects my refund request?
If Apple refuses your refund request, you can contact Apple Support for further assistance. You may also consider filing a dispute with your credit card company or bank if you believe the charge is unauthorized or fraudulent.
Can I request a refund for a subscription I no longer want?
Yes, you can request a refund for a subscription you no longer want, as long as you do so within the eligible refund period. You can also cancel your subscription to avoid future charges.
How can you check the refund status
Click on Billing and Subscriptions and then select “Check Refund Status” to know the status.