6 Reasons Why You Must Have A Towing Software For Advanced Market Competition

Towing Software

Last Updated on April 5, 2022 by Team Experts

Towing software or Towing truck service software is software that allows the admin of the Tow Truck Business to connect their customers and their service providers. This software can also sed for own business as well as aggregator model. 

I wish all towing businesses to know about this tow truck management software because of its efficiency. Through this blog, I shared something important about the tow truck dispatch software. Let’s check it out.

Let’s Aware Of Towing Software

Towing business is also a successful business that has a low possibility of failure in my view. As the number of vehicles in the world is always increasing, the need for tow truck service will also be increasing. 

A report from Carsguide stated that “we can expect to see some 2.8 billion vehicles on the planet in 2036”. At the same time, as per the latest report of the International Organization of Motor Vehicle Manufacturers, statistics of 2021 show that nearly eighty million and above vehicles were in the world. 

Both statics shows the drastic increase in the number of vehicles in our world. Through this, I’m sure about the need for the tow truck business in the future. But, at the same time, you should update your traditional methods of service to be a front runner in the future market. That’s why I’m suggesting roadside assistance software. 

This software can aid your business in the technical aspect. Through this app, you can allow your customer to book your service online. In this sequence, you can connect with your service providers through the online platform. This software consists of three major parts for customers, service providers, and admin respectively. Let me explain in detail the features of the software.

Impressive Features Of Roadside Assistance Software

Tow truck dispatch software is one of the multiple names of Towing Software. I used all the common names of this software on this blog at random places. So, don’t be confused. Now we can continue with the features of tow truck management software. 

  • First of all, this is a hybrid software application that works in the browser as well as mobile. So, your customers can contact you through their mobile by using this platform. That means you need not have separate apps for Android and iOS. 
  • It can access the geo-location facility to track the current location of the customers. This will ease finding the customers for the service provider. 
  • The same facility is also helping to check the current location of the service provider and the estimated time to reach them. Admin has the bird’s eye view on all the tow trucks deployed for the service by using this facility. 
  • By using the in-built contact facilities like chatting and calling, your consumers can easily avail of your service. 
  • Most of the payment has been done through cashless transactions. Latin America is projected the Asia-Pacific region will reach the number of mobile wallets in use, more than 600 million by 2025. All around the world digital transactions are raising. This software supports multiple payment facilities. So, you can easily accept payment from your customers.
  • Customers can review and rate the service through this online platform. This will be very helpful to build business value and a customer base. Along with this, the admin can manage all user data, notifications, banners, and service providers’ details.

With these attractive features, your customer who needs the tow service can easily contact you. Scroll down to know the necessity of towing software.

Strong Justification For Need Of Towing Dispatch Software 

Mobile phones have made a lot of changes and plot many new routes to new ideas and technologies. The mobile application and software have been ruling the legacy made by mobile phones. The acceptable reasons for the necessity of roadside assistance software are listed below.

1. Online Presence – This is an inevitable thing for a business nowadays. For a need of any services or products, the first thing the customer does is ‘searching for it through mobile’. This is the actual circumstance these days. So, you should establish an online presence to help your customers to find you. 

2. Locate Your Service- All customers who are facing trouble on the road are looking for an easy and quick way to navigate the solution. For instance, your business hasn’t any online platform, it’s hard to locate your service even if your premises are near them. If you have this software, your customer can easily locate you or contact you for the on-site service.

3. Active Participation In the Market – Maintaining a business profitable is harder than starting a business. You should accept and adopt the real-time change in the market trends. In that manner, your business must be supported by a tech solution to be an active participant in your industry. 

4. Make Your Business As A Brand – An productive roadside assistance software has the power to make your business a brand. The brand is nothing but the identification of a business that has a more customer base compared to others. The majority of the people in our world are adopting new methods to purchase a product and service. So, improve yourself with the right choice to convert them as your customer.

5. Business Management – This software can help you to locate the tow trucks in real-time. Along with this, you can manage service providers and customer segments through the software easily. Cash flow can also be controlled and calculated merely. So, the load of managing your business can be reduced by using this software.

6. Future Ready Business Model-  On this day, the software is a new tech solution for your business. In the future, there may be another advanced solution to replace this. When you master this software interface, you can easily adopt the future tech.  As the gateway to the most advanced business model, you need tow truck dispatch software.

According to the Research and Markets report, the global towing vehicle market is forecasted to reach a total market size of USD 8.950 billion by 2024. That means a huge opportunity is waiting for you. So, use this software as a tool to be a conqueror of your industry.

Additional Benefits Of Tow Truck Management Software

There is always a secret way to get extra money. This can be torched with your innovative ideas. The software also contains features that can be monetized. In this part, I shared some ideas to do that.

First, you can make a premium customer package to provide more benefits to your customers. Collect some money to avail of this package on a yearly or monthly basis. 

You can use some ads on your digital platform. This can work for your to get extra revenue. Besides this, you can sell any relevant third-party product on a dedicated page as an affiliated program. 

Try to make the premium package for your service providers also to be listed first on your platform. This is also a great idea to get additional income.

But you need the best software to support these facilities. Such can only be created by the best tow truck management software solution provider. To enjoy and avail of this kind of benefits do work to find the best software developer. 

Wrapping It Up

As a last reminder, you need towing software that can be your roadside assistance, business organizer. That solution can automate your online booking, dispatching, and managing process. 

Most importantly, it is a necessary tool that should be carried with all tow truck aggregators in my point. There is also another strong suggestion, to get your operational software solution find the best solution provider. 

Read more: Financial Applications Software and Development Difficulties you may Face with


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Anil is an enthusiastic, self-motivated, reliable person who is a Technology evangelist. He's always been fascinated at work especially at innovation that causes benefit to the students, working professionals or the companies. Being unique and thinking Innovative is what he loves the most, supporting his thoughts he will be ahead for any change valuing social responsibility with a reprising innovation. His interest in various fields and the urge to explore, led him to find places to put himself to work and design things than just learning. Follow him on LinkedIn

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