A Rigorous Comparison Between VoIP Phone System and Traditional Phones

VoIP Phone System

Last Updated on July 8, 2024 by Team Experts

In business, it is very critical to keep yourself in touch with your clients. Yes, traditional means of communication like telephones can keep you connected. However, there are many technologically advanced methods for effective communication that are also cheaper. Innovative technology like VoIP phone system have come into existence. This system is capable of empowering businesses with active real-time communication to save time and avoid any frustration.  

The business environment has also changed in many aspects since the development in communication channels. The Internet, being one of the most successful examples of advancement in technology, has transformed communication and telephone service. It has brought the innovation in the form of VoIP. In this article, we will compare it with conventional telephones and see which system takes the lead. 

Comparison in terms of Features: 

When you analyze both the phone systems on the basis of features, you will come to know that VoIP phones offer a number of features. These features include virtual receptionist, automatic call forwarding, video calling, three-digit dialing, and call recording that traditional phones don’t. The landline phones offer only the basic feature of connecting two people on the line in the form of a voice call.  

A VoIP office phone also has the ability to work across multiple office locations. They can work on various devices like mobile phones, laptops, and tablets simultaneously. These advantages of VoIP over traditional phones have made VoIP phones the first preference of business owners of every size.

Comparison on the Basis of Cost: 

There are three main costs involved with the communication channels: hardware and equipment cost, installation cost, and service cost. When you are installing a traditional office phone, you need to invest in various hardware equipment for the setup. The equipment could range from handsets, headsets, to various other accessories. Moreover, the desk handsets may also need additional features such as video screens and a piece of equipment that can help in switching between lines.   

On the other hand, when installing VoIP PBX, you will be provided with all the required gadgets by the service provider.  Also, the installation of traditional phones includes wiring each individual desk phone to the network. This encounters labor costs as well as the cost of wires and other required accessories. The installation may also require a central unit depending on the size of the business operation too.  

Moreover, when using a traditional phone, a common problem that often erupts is in the link between external power lines and your building. If you face such an issue, you will need a professional engineer for its resolution. Phone line providers also charge you for each call. With VoIP PBX, you are offered unlimited calls at a fixed monthly fee. 

Comparison in Terms of Reliability: 

Business VoIP systems are comparatively more reliable than landline phone systems. The main reason for that is it works through the internet. The high-speed internet service providers are continuously improving their offerings to ensure a smooth flow of communication. Internet service providers and VoIP service providers are working together to come up with different innovative ways to meet the needs of businesses. They also make sure that the connection they are offering is fully protected. This competitive edge-in the shape of reliability- of VoIP over conventional phone systems make them a better choice for all kinds of businesses.

VoIP Phone System vs Traditional Phone Systems: When to Use? 

Now that you already understand how VoIP and traditional phone lines differ in terms of functionalities and features, it’s high time you decide whether VoIP can help your business. 

If you are running a large scale business locally or internationally, using VoIP would be the best choice for your phone services. With large scale businesses, you have international clients and staff and you’ll need to communicate with them occasionally. By using VoIP, you can cut down on costs while making and receiving real-time calls to and from them. Moreover, VoIP is also very useful for remote employees. Landline, on the other hand, can be the right choice when you are running a small business that doesn’t require too many phones. 


VoIP canada systems offer greater and more advanced features for modernized businesses compared with landline phone systems. That’s why (after analyzing the needs of your business) if you think VoIP phone system can work for you, go for it. Because its features and other advantages over traditional phones make it a wise choice.

Also read about: The Key Differences between VoIP, Cell Phones and Landlines Phone

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Anil is an enthusiastic, self-motivated, reliable person who is a Technology evangelist. He's always been fascinated at work especially at innovation that causes benefit to the students, working professionals or the companies. Being unique and thinking Innovative is what he loves the most, supporting his thoughts he will be ahead for any change valuing social responsibility with a reprising innovation. His interest in various fields and the urge to explore, led him to find places to put himself to work and design things than just learning. Follow him on LinkedIn

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