It’s no wonder the digital era is taking a massive leap in vivid transformation. How can finance be an exception when it has tapped into every industry? Microsoft Cloud for Finance offers services that allow you to easily transform.
As a result, it is efficiency and effectiveness that your employees can bring into their operations and aid the companies in moving towards innovation with the existing developments.
Why does the finance industry need such a solution?
Everyone is moving their data to the cloud. Just imagine the amount of data a finance company would have. There is no better way to modernize the user experience, secure data, and still manage risk without a cloud.
Switching to such a solution can enhance an organization’s financial performance and meet investor expectations in multiple ways.
When the demand is enormous, the solution must be solid, too, and that’s where cloud services for finance come into play. To remain competitive in the market, Microsoft Cloud for Finance- offers a toolkit to make it an integral system in a business to tackle operational tasks.
That’s sure to be sustainable in terms of growth and improving performance, as the bank will then be able to address challenges effectively.
How can Microsoft Cloud for Finance help the finance industry?
We all understand the importance of data; it can be viewed as a product in itself to make crucial business decisions. With massive data already accumulated at hand, it can be integrated with technology to do things such as act early in the market and act upon multiple opportunities without losing the customer’s interest in the product.
Customer intelligence
Advanced analytics can be used to create value and improve the user experience. These deeper insights can help you get closer to creating interactions that are most relevant to them. This can result in greater engagement and continued usage of your products, thus lowering the customer churn you ultimately need.
360-degree view
The unified profile of your customers allows you to learn everything about them in 360 degrees. This doesn’t mean you rotate to such an extent; it’s more like having all the connected data points of a profile to make better sense of their choices. When presented intuitively, it’s just simpler to comprehend your users better. Thus, exceed expectations by being relevant and personalized to each of them and leveraging every opportunity they have with you.
Unified onboarding
For instance, the application review process of a loan in a banking sector can be automated within the application. This allows the user to seamlessly apply and track the status and allows the relationship manager to monitor multiple accounts in one place, ensuring the process flows smoothly.
Data model
Partners can create new workflows and use cases using the retail banking data model without altering the data architecture. You can easily and securely implement the Microsoft Dynamics 365 implementation in the model without hassle.
Wealth management data model
Utilizing this model, wealth managers can quickly cater to their customers appropriately by understanding their goals and the investment instruments linked to each customer profile. Thus, they can crucially help offer value to customers in a shorter time than others.
Common data model
Using this unified data model, you can easily share data across businesses and applications. Businesses can now transform the raw information into useful data that ML models and business applications can leverage to deliver comprehensive insights.
Fraud protection
You can prevent fraud with various crime solutions, including Dynamics 365 fraud protection as a defender of online accounts, fighting against fraud in account access, account creation, boy attacks, and account takeovers.
AI and automation
It can get the best out of your employees to do more with less, as it can help achieve the organization’s goals realistically. While AI and automation can take up repetitive and known tasks, finance teams can be involved in other important tasks without bothering them. Especially with no code integration, they hardly had to do a few clicks to keep running on the automation tasks.
Business performance analytics
Using this, you can enable faster reporting and analytical capabilities. You can create financial reports faster as it brings together all multiple work streams in centralized data. Using the database, sharing personalized reports becomes easier, which allows others to access real-time and secure financial information seamlessly.
Intelligent appointments
When customers need intricate details associated with their financial investments, the advisor is who they think. Intelligent appointments allow booking meeting appointments, whether online or in person, with an available and skilled advisor for meaningful interactions and seamless experiences. You can elaborate by giving context to what the meeting is about and being informed about cancellations, appointments, email, and SMS notifications through this.
The Wrap
When there is no barrier to technological advancements, there shouldn’t be any barriers to enhancing your operations for greater efficiency. Especially with finance being a major aspect of any business, irrespective of the industry, it becomes essential to move forward with technology towards innovation. It opens greater opportunities to serve the customers and exceed their expectations, making them believe that there can be the existence of such a product that they think is impossible to do.
Microsoft Cloud for Finance exists in places where it can bring life to your product, processes, and workforce by doing things much more effectively to drive not just one goal but multiple of them in less time.
Read also: The Future of Customer Service with Service Cloud Innovations
